Privacy Policy

1. Personal Information Collected

 

We collect the following personal information through our contact form, cookies, and Meta and LinkedIn tracking pixels:

  • First and last name

  • Phone number

  • Email address

  • The name of the company you work for

  • Browsing history (pages visited, time spent on the site, etc.)

 

2. Purposes for Data Collection

 

We use the personal information we collect for the following purposes:

  • Responding to your service requests: Contact information allows us to communicate with you to answer your questions and provide the services you’ve requested.

  • Analyzing and improving our services: We use browsing data and collected information to analyze our website traffic, understand our users’ needs, and improve the user experience.

  • Managing advertising campaigns: The information collected by tracking pixels is used to track, analyze, and optimize our advertising campaigns on social media.

 

3. Sharing Personal Information

 

We only share your personal information with third parties in the following cases:

  • Google Analytics: For analyzing our website’s traffic and performance. Data is anonymized whenever possible.

  • Advertising platforms: Meta (Facebook/Instagram) and LinkedIn, for retargeting campaigns to show you relevant ads based on your website browsing.

Please note that these third parties are required to adhere to their own privacy policies.

 

4. Security Measures

 

We have implemented technical and organizational security measures to protect your personal information against loss, theft, unauthorized access, disclosure, or modification. These measures include:

  • Using an SSL (Secure Sockets Layer) certificate to secure data transmission.

  • Using firewalls to protect our servers.

  • Restricted access to personal information for our employees, who are trained and authorized only when necessary to perform their duties.

 

5. Individual Rights

 

In accordance with Law 25, you have the right to request access to the personal information we hold about you, to have it corrected if it’s inaccurate or incomplete, and to withdraw your consent for its use.

 

6. Data Retention

 

Your personal information is retained for as long as necessary for the purposes described in this privacy policy or as required by law. Once these purposes are met, we destroy the data securely.

 

7. Person in Charge of Personal Information Protection

 

For any questions about this policy or to exercise your rights, you can contact our person in charge of personal information protection:

  • Name: Olivier Sadiot

  • Email: olivier.sadiot@squadplus.ca

  • Phone: +1 (888) 478-0006

 

8. Updates to the Privacy Policy

 

This policy may be updated from time to time to reflect changes in our practices. The most recent version will always be available on our website.